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FAQ
Frequently Asked Questions
General1
1. Log in to your financial institution's online or mobile banking and navigate to Interac e-Transfer Send Money.
2. Select the account you would like funds transferred from.
3. Add or select a contact and fill out the name and e-mail address or mobile phone number of the person you wish to send money to.
For further help on creating an e-Transfer please visit view the following video: https://youtu.be/zL9yoZZXyOE
Please note that we do not except returns. or offer refunds However, if your product is damaged in shipping, we will send you a new product. We will require proof of damage. Taking a photo of the product upon receipt will allow us to place a claim with the shipping company. A replacement product will shipped to you within 48 hours.
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